Article 1 (Purpose)
Welcome to GLUCK OCEAN (also referred to throughout these terms as “company”). GLUCK OCEAN provides an online Platform that allows users to access information on the company’s website (collectively, the “services”); this information is available at www.gluck.kr
The purpose of these terms and conditions is to set forth the rights, obligations, and duties between the “company” and users.
Article 2 (Definition)
1. “Company” means the virtual business site (PC/mobile websites) that GLUCK OCEAN established for offering information and/or services to users and enabling them to transact goods or services by the use of information communication facilities such as computers and information communication networks.
2. “User” shall refer to members and non-members who get access to the “company” and receive the services provided by the “company” under these Terms and Conditions.
3. “Member” mean who has registered as members of the “company” by offering their personal information and who receive the information provided by the “company” and are able to continually use services offered to them.
4. "Non-member" means those who use information and services offered by the “company” without being registered as members.
Article 3 (Posting and Modification of Terms and Conditions)
1. The “company” shall post the content of these terms and conditions, the company’ s trade name, the name of its representative director, the address where its business place is located (including the address where complaints of consumers can be handled), telephone number, e-mail address, business registration number, the declaration number of communication sales business, the personal information manager, etc. on the start-up screen (the entire page) of the services in order to ensure that users can easily see the information; provided, however, that the content of these terms and conditions may be made for user to see the content through the connected screens.
2. The “company” may request user of confirmation by providing a separate connection screen or pop-up screen to ensure that users can understand the important content, such as withdrawal of offer, liability for shipping, conditions for return, among the content set forth in these terms and conditions before users consent to these terms and conditions.
3. The “company” may modify these terms and conditions to the extent that it does not violate relevant laws, including laws on consumer protection of e-commerce, laws on regulation of provisions, consumer protection directives in e-commerce, and/or customary practices.
4. In the event that the “company” modifies these terms and conditions, it shall specify and post on the start-up screen for the services the date of application and the reasons for modification together with the current terms and conditions from seven (7) days before the date of application; provided, however, that where these terms and conditions are modified unfavorably against the user, the content shall be notified with a prior grace period of at least no less than thirty (30) days. In this case, the “company” shall specify the content before and after the modifications by clear comparison to ensure that user can easily see the content.
5. The amendment shall become effective as of the amendment effective date.
6 If the "company" amended the terms and conditions, the amended terms and conditions apply only to contracts concluded after the effective date, and the provisions of the terms and conditions before the amendment are applied to contracts already concluded before that date.
If the user does not agree to the amended terms and conditions, the user may stop using the service and request the “company” to withdraw from membership. However, if the user does not express intention not to agree to the amended terms and conditions of the “company” within the grace period for amendment of the amended terms notified by the method of paragraph 4, etc., it is deemed to have agreed to the amended terms and conditions.
7. These terms and conditions that includes the terms, the rules and the guidelines of acceptable behavior and other useful sections to which users must agree in order to use or access the website of the “company”. If necessary, the "company" may predetermine and notify will be applied selectively in relation to certain services (referred below as "individual terms and conditions"). If you agree to “individual terms and conditions” and use certain services, the “individual terms and conditions” take precedence over and these terms and conditions are supplementary. Paragraphs 4 and 6 above shall apply mutatis mutandis to changes to individual terms and conditions.
8. With regard to items which are not described in these terms and conditions and interpretation, they will follow laws on consumer protection of e-commerce, laws on regulation of provisions, consumer protection directives in e-commerce, related laws, and/or customary practices.
Article 4 (Provisions and Changes of Services)
1 The “company” shall provide the following services:
(1) Free and paid services related to tourism information, cultural experiences and tours.
(2) Mediate for which a purchase agreement of goods or services between supplier and user.
(3) The “company” provides only tools(platform) that enhance the reliability and stability of transactions between suppliers and users. Responsibilities related to the transaction between the supplier and the user shall be borne by the parties to the transaction.
(4) Mediator of Mail Order Sales.
(5) Other work designated by “company”.
2. In the event that the qualities or technical specifications of the goods or services are changed, the “company” may change the content of goods or services to be provided under an agreement to be entered into in the future. In this case, the “company” shall post on the services and notify the content of the changed goods or services, the date of provisions, etc.
3 In the event that it is unavoidable for the “company” to change the content of the services to be provided under agreements with user because of the qualities of goods, etc. or a change in technical specifications, etc., the “company” shall forthwith notify users of the reasons.
Article 5 (Interruption of Service)
1. In the event of maintenance of facilities or unforeseen conditions.
2. When the telecommunication service provider stipulated in the Telecommunications Business Act suspends the telecommunication service.
3. In case of disruption to normal service use due to national emergency, power outage, failure of service facilities, or congestion of service use.
Article 6 (Member Registration)
1. A user may apply for member registration by giving his or her manifestation of intention to consent to these terms and conditions after filling out member information according to the membership form prescribed by the “company”. A person under the age of 14 (in Korea) can apply for registration by consenting to these terms and conditions through the consent of his/her legal representative.
2. The “company” shall register users as members except for the following cases:
(1) In the event that those applying for member registration in the name of another person or a hypothetical person.
(2) In the event that there is fault, omission of description, or misspelling.
3. The period of establishing the membership registration shall begin when a member acquires the approval of the “company”.
4. In the event that a member has any changes in registration as described in paragraph 1, the member should notify the “company” of those changes by e-mail or in a similar way.
Article 7 (Withdrawal from Membership and Loss of Qualification)
1. Any member may require withdrawal from membership at any time and the “company” shall instantly answer the request.
2. In the event that a member falls under the following, the “company” may limit or suspend the use of service. If the "company" suffers damage due to this, the member must compensate for the damage.
(1) In the event that a member has registered false information at the time of applying for membership.
(2) In case the service is used in an illegal way/purpose, such as earning/using points illegally.
(3) In the event that a member died.
(4) In the event that a member inhibits others use of the “company” or threatens or violates an e-commerce order, such as illegal use of others' personal information.
(5) In the event that a member acts against laws that these provisions prohibit, or public orders or customs, by using the “company”.
(6) In the event of an act that damages or disadvantages the “company” or others.
(7) In case the right to use the service or other contractual status with the “company” is transferred, leased, or provided as collateral to another person.
(8) Behaviors that hinder wholesome service usage, such as disrupting service provision or changes the service.
(9) When information obtained through the service is reproduced, used for publication and broadcasting, or provided to a third party for purposes other than the use of the service without the prior consent of the "company".
(10) In the event that a member acts against laws that these provisions prohibit, or public orders or customs, by using the “company”.
(11) Collecting personal information from users.
(12) In case of violation of all other regulations or conditions of use set by the "company", including the obligations of the user in Article 15 of these terms and conditions.
3. In the event that the “company” has forfeited the membership qualifications, it shall cancel the membership registration. In this case, the “company” shall notify the member thereof and provide an opportunity to explain away by specifying a period of at least no less than thirty (30) days before cancellation of the membership registration.
Article 8 (Edit and manage a user’s information)
1. If a member's personal information such as address, e-mail and phone number is changed, the member must notify the "company" and the "company" is not responsible for any damage to the "member" due to inaccurate information.
2. Rewards points and member benefits are not transferred to another person even in the event of the member's death or divorce.
Article 9 (Reward points)
1. Member can earn points by purchasing goods or services from the “company” and “supplier” and events. However, depending on the circumstances of the “company” and the “supplier”, some designated goods may be excluded. (for details follow the website guide of the “company”)
2. Member can use the earned points through the use of services of the “company” and the “supplier” according to the standards set by the “company” and the “supplier”.
3. “Points” are issued and managed according to the types of each of the following items.
(1) It is provided free of charge for the purposes of promotions, events, etc., and can be used on a limited basis.
(2) User cannot transfer the “points” purchased or provided from the “company” to others for a fee or free of charge, and if the user acquires or uses “points” in violation of this clause, the “company” shall request the user may refuse to provide goods or services and in this regard, the “company can claim compensation for loss to the user.
(3) Points awarding and usage method and expiration date of the points, the “company” notices to users.
4 In the event of discontinue his or her membership qualifications in accordance with Article 7, paragraph 2 of these terms and conditions, the points accumulated until the date of suspension of qualification will automatically expire.
5. Points cannot be used to pay cancellation fees when canceling a purchase on the website of the “company”.
6. User can use the points as a payment method when purchasing on the website of the company and will be notified of the terms and conditions of the points. The terms and conditions of use of points may vary according to the company's policy.
7. Points will expire on the expiry date.
8. No extensions, cash refunds, or other exchanges and will expire when the period of use of the points expires or the contract of use is terminated.
9. Qualification may be suspended if the user acquires points in an illegal way such as a method not approved by the “company”.
10. Even if you rejoining membership, unused points will not be restored.
Article 10 (Notification to Member)
1. In the event that the “company” gives a notice to “member”, it may do so with the e-mail address provided to the “company” by the “member”. However, "member" may refuse to receive emails at any time except for transaction related information and answers to customer inquiries in accordance with related laws.
2. In the event that the “company” gives notice to unspecific numerous members, it shall display the notice for more than one (1) week, which is equivalent to an individual notice. However, the “company” shall give an individual member notice on items that might significantly affect a transaction of that member.
Article 11 (Payment Methods)
1. Payment methods for goods and/or services purchased on the website of the “company” can be made by one of the following methods.
(1) Credit card payment.
(2) Other payment methods specified by the “company”.
Article 12 (Personal Information Protection)
The provisions of the Privacy Policy posted on the website of the “company” shall apply to all cases of personal information.
Article 13 (Obligation of “company”)
1. The “company” shall not engage in any activity that is prohibited under the laws or these terms and conditions or against the public orders and good morals, and shall use its best efforts to provide the goods or services continuously and securely as set forth under these terms and conditions.
2. The “company” shall have a security system for personal information protection for user (including credit information) to ensure that user can safely use the services.
3. In the event that the “company” has caused damages to users by its engaging in unreasonable labeling or advertising activities prescribed in 「Article 3 of the Fair Labeling and Advertisement Act」 with respect to its goods or services, it shall compensate for the damages.
4. The “company” shall not send advertising e-mails for profitable purposes unwanted by user.
Article 14 (Obligation for Member ID and Password)
1. Members are liable for managing their ID and password, with the exception of Article 12.
2. Members should not allow a third party to use their ID or password.
3. In the event that a member becomes aware that a third party steals their ID and password or uses them, the member should immediately notify the “company” and follow the direction of the “company”.
Article 15 (Obligation of “Users”)
Users should strictly obey these provisions and related laws and should not be allowed to do the following:
(1) To register false information at the time of applying for or changing the content of membership.
(2) To misappropriate third parties’ information.
(3) To change information posted in the services.
(4) To transmit or post information other than the information set forth by the services (including computer software).
(5) To infringe upon intellectual properties, including the services, any other third party’s copyrights.
(6) To undermine the reputation of or obstruct businesses of the services or third parties; or
(7) To disclose or post on the services obscene or violent messages, videos, voices, and any other information that is against the public orders and good morals.
Article 16 (Reversion of Copyright and Limitation of Use)
1. The copyrights and other intellectual property rights to the works prepared by the “company” shall revert to the “company”.
2. Without the prior permission of the “company”, users shall not duplicate, transmit, publish, distribute, broadcast, use by other means for profitable purposes, or cause a third party to use any information acquired in using the services.
3. In the event that the “company” uses any copyright reverted to a user under these terms and conditions, it shall notify the user thereof.
Article 17 (Dispute Resolution)
1 The “company” shall establish and operate a committee for the compensation of damages reflecting fair opinions or claims by users and shall compensate for the damages.
2. The “company” shall first handle complaints or opinions given by a user; provided, however, that where it is difficult to handle them promptly, the “company” shall forthwith notify the user of the reasons and action schedules.
3 In the event of a user's request for relief from damages in relation to an e-commerce transaction dispute between the “company" and the user, the “company” may be subject to settlements rendered by the Korea Fair Trade Commission or a dispute settlement authority requested by governors of cities or provinces.
Article 18 (Governing Law and Jurisdiction)
1. Any lawsuit relating to electronic commercial transactions incurred between the “company” and user shall be brought to a competent court of jurisdiction under the Civil Procedural Code.
2. The law of Republic of Korea shall be applied to an e-commerce lawsuit between the “company” and user.
Article 19 (Other Specific Rules Regarding Site Usage)
The “company” complies with laws on regulations of provisions, basic laws on e-commerce, electronic signature laws, laws on the promotion of information network use and information protection, general consumer laws, and laws on consumer protection of e-commerce.
These terms and conditions shall be applicable from [December 26, 2023]